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#1 2014-03-11 17:42:01

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Unable to download facebook videos.

Hi I am unable to download videos from Facebook. It is not even starting downloading.  Help me

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#2 2014-03-11 17:58:25

johnlgalt
Member
From: 3rd Rock
Registered: 2014-01-23
Posts: 244
Website

Re: Unable to download facebook videos.

Hard to help without knowing your operating system, EagleGet version and browser of choice....


I am I.

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#3 2014-03-11 20:29:06

xeero07
Member
Registered: 2014-03-11
Posts: 6

Re: Unable to download facebook videos.

johnlgalt wrote:

Hard to help without knowing your operating system, EagleGet version and browser of choice....


I also cannot download
download button do not appear on video even


eagleGet 1.1.7.9
Windows 8.1
Google Chrome Version 33.0.1750.146 m

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#4 2014-03-11 20:34:19

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, anwarktarn and xeero07 and welcome xeero07.  Please, both of you open a thread in Report Bugs and provide the information johnlgalt asked for and some URLs so we can do some testing.  Enjoy, John.

EDIT:  Using Chrome Version 33.0.1750.149 m, W8.1 x64 and EG 1.1.7.9 I had no trouble getting the Download button.  Please see image:
Ch_DLs.jpg
Please do a Drag-n-Drop after removing the current EG extension.  Do not fail to check the "Always allowed" boxes for the EG plugins.  Firefox also worked fine.

Last edited by MisterJ (2014-03-11 20:48:26)

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#5 2014-03-11 20:55:50

xeero07
Member
Registered: 2014-03-11
Posts: 6

Re: Unable to download facebook videos.

MisterJ wrote:

Thanks, anwarktarn and xeero07 and welcome xeero07.  Please, both of you open a thread in Report Bugs and provide the information johnlgalt asked for and some URLs so we can do some testing.  Enjoy, John.

EDIT:  Using Chrome Version 33.0.1750.149 m, W8.1 x64 and EG 1.1.7.9 I had no trouble getting the Download button.  Please see image:
http://s22.postimg.org/z8ebc082p/Ch_DLs.jpg
Please do a Drag-n-Drop after removing the current EG extension.  Do not fail to check the "Always allowed" boxes for the EG plugins.  Firefox also worked fine.

Problem is with facebook videos
youtube videos are downloading fine..but when watching facebook video, download box do not appear like it is appearing for youtube.

Can you test downloading facebook video at your end to confirm it works for you?

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#6 2014-03-11 21:13:48

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, xeero07.  I don't do Facebook. If you can give me a URL to test without an account, I will be glad to try.  Enjoy, John.

EDIT:  I tried the FB main video and had no problem:
FBV.png

Last edited by MisterJ (2014-03-11 21:41:00)

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#7 2014-03-11 21:19:55

xeero07
Member
Registered: 2014-03-11
Posts: 6

Re: Unable to download facebook videos.

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#8 2014-03-11 21:46:44

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, xeero07.  I had not problem with it, see image:
FBV2.jpg
Please post a screenshot of your Configuration-Monitoring page.  Did you do the Drag-n-Drop as I suggested?  Enjoy, John.

EDIT:  Also see my edit above.

Last edited by MisterJ (2014-03-11 21:47:36)

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#9 2014-03-11 22:01:44

xeero07
Member
Registered: 2014-03-11
Posts: 6

Re: Unable to download facebook videos.

MisterJ wrote:

Thanks, xeero07.  I had not problem with it, see image:
http://s28.postimg.org/xbpe6nxl9/FBV2.jpg
Please post a screenshot of your Configuration-Monitoring page.  Did you do the Drag-n-Drop as I suggested?  Enjoy, John.

EDIT:  Also see my edit above.

eagle_Get1.png


eagle_Get.png

eagle_Get2.png

eagle_Get3.png


I did drag and drop as you suggested..
I have also tried uninstalling eagleget and installing it again.
reinstalling made a difference that facebook video is now having download button when I use firefox,,but not in Chrome sad


Thank you MisterJ, I really appreciate you helping me in this matter.

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#10 2014-03-11 22:21:08

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, xeero07.  You are very welcome - glad to help when I can.  I tried using exactly your settings and still have no problems with Chrome.  Notice I am running a newer Chrome - please try updating.  I also tried Firefox and IE11 with no problem.  Please try another browser and see if any work.  I'll do some more thinking but don't have anything else to try right now.  Enjoy, John.

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#11 2014-03-12 04:02:34

johnlgalt
Member
From: 3rd Rock
Registered: 2014-01-23
Posts: 244
Website

Re: Unable to download facebook videos.

Also, did you replace the Chrome addon from the EagleGet folder with the one in the Chrome store?


I am I.

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#12 2014-03-12 11:47:24

xeero07
Member
Registered: 2014-03-11
Posts: 6

Re: Unable to download facebook videos.

johnlgalt wrote:

Also, did you replace the Chrome addon from the EagleGet folder with the one in the Chrome store?

I just tried deleting chrome extension and then download new from chrome store and installed.
still same problem with facebook videos sad

I'm using windows 8.1 with latest chrome.
Are you also using windows 8.1 with latest chrome?

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#13 2014-03-12 14:23:27

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, xeero07.  Sorry we are not making any progress here.  Are you using a proxy or VPN?  I am using W8.1 x64 and latest Chrome.  Please see post #4 for details.  My Chrome was a little newer than yours.  Have you tried this URL on Firefox or IE11?  If not, please do.  They work for me.  Enjoy, John.

EDIT:  I just noticed that 1.1.8.0 has been released.  You might give it a try.

Last edited by MisterJ (2014-03-12 14:26:07)

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#14 2014-03-13 10:29:41

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Re: Unable to download facebook videos.

Thanks

I am using windows 8.1. I can see  download button on Firefox (latest) for Facebook but the problem is that it is not starting downloading, after some time it says the download is aborted. I am under internet having proxy and authentication (Squid).  But i can download videos from you-tube, programs  from any websites (with maximum speed) , pdf and docs etc. Also downloading from email is also getting aborted. Even downloading from chrome, IE also makes same problem.



this is the log file for gmail  attachments..


? [Connecting] mail-attachment.googleusercontent.com:443
? [Connected]
? SSL handshake ...
? [Error] Server is not responding.
? [Will be retried] after 5 seconds
? [Connecting] mail-attachment.googleusercontent.com:443
? [Connected]
? SSL handshake ...
? [Error] Server is not responding.
? [Will be retried] after 5 seconds
.......
.......
.........

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#15 2014-03-13 12:10:06

xeero07
Member
Registered: 2014-03-11
Posts: 6

Re: Unable to download facebook videos.

MisterJ wrote:

Thanks, xeero07.  Sorry we are not making any progress here.  Are you using a proxy or VPN?  I am using W8.1 x64 and latest Chrome.  Please see post #4 for details.  My Chrome was a little newer than yours.  Have you tried this URL on Firefox or IE11?  If not, please do.  They work for me.  Enjoy, John.

EDIT:  I just noticed that 1.1.8.0 has been released.  You might give it a try.

latest version of eagleget is installed
latest version of chrome is installed
but still not download button.

Yes, I can see download button when using firefox
but problem is chrome.

Thank you sir for your checking and patient with me smile

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#16 2014-03-13 15:58:10

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, xeero07.  It looks like 1.1.8.0 does not show a Download button under Chrome.  So please use Firefox or go back to 1.1.7.9 and try Chrome again.  Enjoy, John.

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#17 2014-03-13 16:01:36

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, anwarktarn.  Can you try it without using the proxy?  Please post the URL you are having a problem with.  The developers will need to look into your problem.  Enjoy, John.

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#18 2014-03-15 10:57:31

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Re: Unable to download facebook videos.

Thanks,
Cool. when I bypass the proxy and authentication by using  'Proxifer', I could able to download it from facebook. The same thing happens while downloading from GMAIL.

I would like to mention one thing that before (version 1.1.0.3)  I had  problem with downloading under proxy and authentication but later it was fixed . Now i am facing same problem with Facebook and Gmail.

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#19 2014-03-15 11:01:45

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Re: Unable to download facebook videos.

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#20 2014-03-15 21:27:29

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, anwarktarn.  Sorry, but the link you provided would not open for me - just gives an error message, "An error occurred while processing your request."  Enjoy, John.

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#21 2014-03-16 09:21:17

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Re: Unable to download facebook videos.

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#22 2014-03-16 15:13:52

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, anwarktarn but I get the same error.  It may be a location problem or a expiring URL.  You are welcome.  Enjoy, John.

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#23 2014-03-17 09:15:56

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Re: Unable to download facebook videos.

Thanks,  MisterJ may be . Now what can we do so solve this problem ?

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#24 2014-03-17 16:19:40

MisterJ
Member
Registered: 2013-01-22
Posts: 3,082

Re: Unable to download facebook videos.

Thanks, anwarktarn.  I have e-mailed the developers (support@eagleget.com).  They need to address your problem.  Sorry I could not offer more help.  Enjoy, John.

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#25 2014-03-18 07:10:17

anwarktarn
Member
Registered: 2013-08-20
Posts: 10

Re: Unable to download facebook videos.

Thank you MisterJ for considering me.

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